Getting started
Connect Instagram, review your catalog, test DMs, then go live when the answers feel right.
Help with Sellogram
Start here if you are checking whether Sellogram fits your shop, what it needs from Instagram, how catalog answers work, or how to request deletion.
Help topics
Products and catalog
Sellogram answers best when prices, stock, sizes, and delivery notes are reviewed.
Orders and checkout
Sellogram can build a cart and guide shoppers toward an M-Pesa-ready checkout link.
Privacy and deletion
Read the privacy page or request deletion by emailing [email protected].
Questions
How do I start?
Open the app, connect your Instagram Professional account, and add your payment and delivery details. Setup takes about ten minutes.
Can I step in?
Yes. Sellogram can hand tricky conversations back to you with context.
How do I ask for data deletion?
Email [email protected] with your shop name, Instagram handle, and account email.
What if Sellogram does not know an answer?
Sellogram hands the conversation to you instead of guessing.