DM help for fashion and thrift shops

One good piece gets twenty DMs: size, price, is it still there. Sellogram answers them from your page before the buyer moves on — and checks with you when stock is moving fast.

Twenty threads about one item, each with a next step

Before Sellogram

  • A dress drops and the comments and DMs land at the same time: size, color, price, pickup, still available.
  • You switch between selling, packing, editing posts, and apologizing for late replies.
  • A one-off piece sells — and the DMs keep asking for it, thread after thread.
  • The buyer who wanted it most is the one who couldn't wait.

After Sellogram

  • Sellogram answers size, color, price, and delivery from your page in seconds.
  • Sold or uncertain? Sellogram points to alternatives you have — or checks with you.
  • Ready buyers get a cart: piece, size, delivery area, checkout link.
  • You keep the calls that matter: styling, bargaining, and stock you haven't confirmed.

Achieng

Curated thrift seller in Nairobi. Posts new pieces three times a week, sells mostly from stories. An example seller, not a customer story.

Now

Posts a story. Ten people ask the waist size of the same pair of jeans.

With Sellogram

Answers size, measurements, color, price, and delivery from her page.

Now

Fast buyers want delivery to CBD, Westlands, or Kasarani — today.

With Sellogram

Suggests similar available pieces when the one they want is gone.

Now

A piece sells while ten more shoppers are still asking about it.

With Sellogram

Never promises stock it has not confirmed — it asks her first.

Now

One wrong "yes, it's available" costs her more than a slow reply.

With Sellogram

Builds the cart when the buyer says yes.

What Sellogram handles for a fashion page

Size checks

“Do you have medium?” and “will this fit a size 10?” — answered from your measurements.

Fast stock

When stock is uncertain, Sellogram checks with you instead of promising.

Condition and color

Thrift or new, true-to-photo notes, fabric and care — from what you've written.

Checkout

Piece, size, quantity, and delivery kept together in one thread.

Ready to stop typing the same replies?

Start free

No card needed

How it sounds in the DM

yourshop
Sellogram is answering

Is this UK 8 or small? Can you send waist measurements?

It's a UK 8 — waist 30cm flat, length 102cm. KES 1,200, and it's still available. Want delivery or CBD pickup?

Fit advice and try-on judgment go to you. Sellogram sticks to the measurements.

Is the black pair still available for CBD pickup?

Let me check with the owner — these are moving fast and I'd rather confirm than promise. Meanwhile: they're KES 2,000, sizes 39–41.

One-off pieces get confirmed with you before Sellogram says "it's yours."

Is the denim jacket thrifted or new, and is the color true to the photo?

It's curated thrift, excellent condition — photographed in daylight, so the color is close. KES 1,500. Want more photos before you decide?

Condition disputes and extra video requests stay with you to handle.

An illustrative conversation, not a real customer thread.

Fashion sellers need speed and restraint at the same time

Your page already has demand. The job is to stop losing interested buyers to slow replies — without ever promising a piece you can't deliver.

✓ Works best when

Curated thrift, shoes, bags, and outfit pages with repeat questions about size, measurements, condition, color, pickup, delivery, and whether a one-off piece is still available.

↗ Sellogram hands over when

Always a handoff: styling judgment, bargaining, damaged-item concerns, custom sourcing, try-on video requests, and any stock you haven't confirmed.

● What you get

Buyer-ready threads with piece, size, measurements, and delivery sorted — and the judgment calls flagged for you.

Questions

Can Sellogram answer size questions?

Yes, from the sizes and measurements on your page.

What about sold-out pieces?

Sellogram suggests available alternatives or checks with you. It never promises stock it cannot see.

Can Sellogram give styling advice?

Simple suggestions from your catalog, yes. Personal styling stays with you.