No Instagram password
Sellogram connects through Instagram's official Meta login. It never asks for your password — and neither will anyone from Sellogram.
Security at Sellogram
Handing your DMs to software is a big ask. This page says plainly what Sellogram connects to, what it reads, and how you stay in control.
Plain-language security promises
Shop DMs only
Sellogram reads only your shop's DMs, nothing else on your account.
You're in control
Step in, pause, or disconnect Sellogram whenever you want.
No guessed answers
When product details are missing or uncertain, Sellogram hands the conversation to you instead of making something up.
Report a concern
Email [email protected] with any security question, account concern, or suspicious activity.
Never send passwords or payment details by email. Sellogram will never ask for your Instagram password.