DM help for home bakeries and food brands

What is available today, does it have nuts, can it reach Kilimani by four. Sellogram answers your menu questions while you bake — and never improvises on food safety.

Menu and delivery answers without the chasing

Before Sellogram

  • What's available today, which flavors are left, when's the cutoff, can I pick up — while your hands are in dough.
  • You repeat prices, sizes, allergens, and delivery days between the oven and the packing table.
  • Allergy questions deserve careful answers, and careful takes time.
  • Custom cakes and office orders interrupt, even when the first question was simple.

After Sellogram

  • Sellogram answers your menu, prices, flavors, allergens, and cutoffs from what you've set.
  • Orders arrive clear: item, quantity, date, delivery area, checkout link.
  • Allergen gaps, custom cakes, and bulk orders come to you — never guessed.
  • You spend the saved time making the food.

Muthoni

Home bakery and pantry brand in Nairobi. Posts weekly menus, takes orders in the DMs. An example seller, not a customer story.

Now

Posts the weekend menu. The "what's left?" messages start immediately.

With Sellogram

Answers menu, prices, batch availability, allergen notes, delivery windows, and pickup times instantly.

Now

Answers delivery and M-Pesa questions while three things are in the oven.

With Sellogram

Collects quantity, date, delivery area, and checkout details before the owner steps in.

Now

A nut-allergy question stops everything — that answer has to be right.

With Sellogram

Hands over custom cakes, bulk orders, allergen-sensitive questions, and late-order requests.

Now

Saturday slots fill up and she loses track of who confirmed what.

With Sellogram

Shows which food questions Sellogram answered instead of the owner typing during prep.

What Sellogram handles for a food page

Menu memory

Today's items, flavors, portions, batch limits, and prices — ready when buyers ask.

Allergen caution

Nuts, dairy, gluten, eggs — answered only from your notes, or handed to you.

Order cutoffs

Delivery windows, weekend slots, and preorder rules — as you've set them.

Custom orders

Birthday cakes, grazing boxes, and office orders come to you with details collected.

Ready to stop typing the same replies?

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How it sounds in the DM

yourshop
Sellogram is answering

Do you have banana bread or brownies today, and can I get them before 4?

Both — banana bread is KES 450, brownies KES 600 a box. Orders before 1pm make the 4pm delivery. Want one of each?

If a batch is nearly sold out or timing changed, Sellogram checks with you before confirming.

Can I order a Bento cake and cupcakes for Saturday in Kilimani?

Yes — Saturday still has slots. Bento cakes are KES 1,800, cupcakes KES 1,200 for six. What flavors, and what should the cake say? I'll pass the details to the baker to confirm your slot.

Custom designs, deposits, and weekend slots get your final confirmation.

Does the granola have nuts, and does the chilli oil need a fridge?

The granola has almonds and cashews — that's from the maker's own notes. The chilli oil keeps for a month in a cool cupboard, three in the fridge. KES 700 a jar, from this week's batch.

Allergen, storage, and shelf-life answers only come from notes you've written. Gaps come to you.

An illustrative conversation, not a real customer thread.

Food brands need speed with food-safety restraint

Food DMs repeat all day, but the sensitive ones cannot be improvised. Sellogram helps when your menu, prices, and ingredient notes are written up — and every safety gap comes straight to you.

✓ Works best when

Home bakeries, snack brands, pantry brands, and weekly-menu kitchens with clear prices, flavors, batch limits, pickup notes, delivery windows, and ingredient facts.

↗ Sellogram hands over when

Always a handoff: custom cakes, office orders, allergy-sensitive requests, late orders, refunds, deposits, and any storage or dietary question you have not written up.

● What you get

Clear orders — item, quantity, date, area — and the food-safety questions flagged for your careful answer.

Questions

Can Sellogram answer menu and price questions?

Yes, from the menu and prices you've set.

Can Sellogram answer allergen questions?

Only from your own ingredient notes. Anything missing comes to you.

Can Sellogram take custom cake or bulk orders?

It collects the details, then hands the order to you to confirm.