DM help for skincare and haircare makers

Is it greasy, what is in it, which size is left — your DMs fill with the same questions between batches. Sellogram answers the product facts and leaves every results claim to you.

Ingredient questions stop pulling you away

Before Sellogram

  • Is the body butter greasy, what scent, which jar size, how do I use it — on repeat.
  • You retype ingredients, prices, and refill notes while a batch waits.
  • Acne, eczema, and hair-growth questions need care you can't give mid-pour.
  • Wholesale and salon requests interrupt with ten questions each.

After Sellogram

  • Sellogram answers ingredients, sizes, scents, prices, and stock from your page.
  • Results and skin-concern questions come to you — never improvised.
  • Wholesale and refill requests arrive with quantities and deadlines collected.
  • You keep full control of every claim your brand makes.

Terry

Small-batch skincare and haircare maker in Nairobi. Sells through Instagram drops. An example seller, not a customer story.

Now

Posts a body butter batch. The scent and size questions start before it cools.

With Sellogram

Answers ingredients, sizes, scents, prices, and what is in stock.

Now

Retypes the ingredients list for the fifth time today.

With Sellogram

Hands every results, reaction, and pregnancy question to her.

Now

Someone asks if the oil regrows hairlines. That answer has to be hers.

With Sellogram

Collects wholesale and salon orders before she steps in.

Now

A salon wants unscented refills — quantities, sizes, deadline, all in one thread.

With Sellogram

Tells buyers when the next batch lands — when she has set it.

What Sellogram handles for a maker's page

Ingredient memory

Full ingredients, scents, textures, sizes, and refill options — from your listings.

Claim control

Acne, eczema, hair growth, pregnancy, reactions — always handed to you.

Batch clarity

In stock, made to order, or next batch Friday — as you've set it.

Bulk requests

Wholesale, salon, and custom-scent asks arrive with the details collected.

Ready to stop typing the same replies?

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How it sounds in the DM

yourshop
Sellogram is answering

Do you have vanilla body butter in 250g, or only 100g?

Both — 250g is KES 950, 100g is KES 450, and both are in stock from Tuesday's batch. Delivery or pickup?

If a batch is sold out or waiting on jars, Sellogram checks with you before promising.

Can this black soap clear acne or eczema?

It's raw black soap with shea and neem — gentle enough for daily use, KES 350. For acne or eczema specifically, let me bring in the maker to advise you properly.

Skin results, reactions, and sensitive usage questions stay with you.

Can I get unscented jars and hair oil refills for my salon?

We can do that — how many jars, which sizes, and when do you need them? I'll pass it to the maker with your details for pricing.

Wholesale pricing, custom scents, and salon refill timing are your call.

An illustrative conversation, not a real customer thread.

Makers need Sellogram to be careful, not loud

Small-batch brands win trust through detail, consistency, and honest boundaries. Sellogram answers the facts you have written and treats every claim as yours to make.

✓ Works best when

Small-batch makers selling body butter, black soap, hair oils, scrubs, beard oil, lip balm, refill jars, and salon sizes, with ingredients, scents, sizes, and batch notes written up.

↗ Sellogram hands over when

Always a handoff: acne, eczema, hair growth, dark spots, pregnancy, reactions, custom scents, wholesale pricing, salon refills, and any result claim you have not written.

● What you get

Fewer repeat product-fact DMs — and the sensitive questions packaged for a careful human reply from you, the maker.

Questions

Can Sellogram answer ingredient and size questions?

Yes, from the ingredients, sizes, scents, and prices on your page.

Can Sellogram answer skin or hair result questions?

No. Those always come to you.

Can Sellogram handle wholesale, salon, or refill requests?

It collects the details, then hands the request to you.