Instagram DM replies that help customers buy

You open Instagram and the same questions are stacked up: price, size, delivery, is it available, can I pay now. While Sellogram is on, it answers them from your shop's details, even when you cannot be on your phone.

Before Sellogram, buyers wait for you. After Sellogram, they get answers while you work.

Before Sellogram

  • A shopper asks “how much?” under a fresh post. They are comparing options right now.
  • You reply when you can — between packing, posting, and everything else.
  • By the time you answer, the warm buyer is a silent thread.
  • Late-night DMs sit till morning.

After Sellogram

  • Sellogram replies in seconds with your prices, sizes, and stock.
  • Buyers get the next step — cart, delivery, checkout link — without waiting.
  • Anything tricky comes to you with context.
  • You wake up to orders, not a backlog.

Going live takes three steps

  1. Connect your Instagram

    Link your Instagram Professional account. The whole setup takes about ten minutes.

  2. Sellogram learns your shop

    Sellogram reads your posts and turns them into products. You add your payment and delivery details.

  3. Test, then go live

    Your shop starts in test mode. Ask Sellogram real questions, then turn it on when the answers sound right.

What Sellogram can answer in the DM

Product facts

Prices, stock, sizes, colors, and simple recommendations from your shop's details.

Buying next steps

Cart details, delivery basics, and an M-Pesa-ready checkout link.

A voice like yours

Short, helpful replies, with clear limits when Sellogram is unsure.

Handoffs

The unusual conversations come back to you with context, never a guessed answer.

Ready to stop typing the same replies?

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How it sounds in the DM

yourshop
Sellogram is answering

How much is this? Can it reach Rongai today?

It's KES 1,450, and yes — Rongai delivery is KES 250, same day if you order before 2pm. Want me to set up your order?

If delivery to an area isn't on your page, Sellogram checks with you first.

An illustrative conversation, not a real customer thread.

A customer is ready for minutes, not hours

When a shopper asks “how much?” under a fresh post, they are usually comparing options right now. A slow reply turns a warm buyer into a silent thread. Sellogram keeps the first answer moving while you pack orders, eat dinner, or sleep.

Questions

Is Sellogram a bot?

Sellogram is a shop assistant that answers from your details. When it's unsure, it hands the conversation to you instead of guessing.

Will it sound like my shop?

Sellogram learns from your posts and captions and keeps replies short and helpful. You can test it before customers ever see it.

What does it cost?

There is a free plan with up to 10 customer conversations a month. Pro is KES 3,500/mo, paid by M-Pesa.